We ship to any province within Canada.

You may enter your postal code during checkout to confirm shipping costs to your location. Please note that postal codes deemed isolated or rural by our third party carriers may require additional shipping fees. Aztec Pewter reserves the right to change the delivery charges or cancel an order if your address is remote or outside of our carrier’s delivery zones. You will be notified regarding the changes and can decide whether to proceed or not.

Canadian standard shipments have an estimated 2-14 business days in transit. Standard Shipping includes a delivery to the threshold, described as the “first dry area or garage” or lobby/service area of a high-rise building, unless shipped with UPS or a small parcel carrier for which a signature will be required upon delivery. Please note that stairs to the front door or first dry area are not included with this delivery service. Standard Shipping for Canadian shipments is a curb-side delivery service and it will be the customer ‘s responsibility to bring it inside.

Regular Parcel
Transit time: 8 business days once shipped.
Couriers: Canada Post Tracked
Cost: Price may vary depending on size and weight.

Xpresspost
Transit time: 3 business days once shipped.
Couriers: Canada Post Tracked
Cost: Price may vary depending on size and weight.

Priority
Transit time: 2 business days once shipped.
Couriers: Canada Post Tracked
Cost: Price may vary depending on size and weight.

When you place an your order with us, your confirmation email. As soon as your order has been shipped you will also receive a shipment notification email that will contain tracking information with an ETA for delivery. If you have not received these emails to your inbox you may need to check your spam or promotions folder.

You may enter your postal code during checkout to confirm shipping costs to your location. Shipping prices are calculated based on the item(s) weight and size, in addition to the type of delivery service chosen upon checkout. Please note that additional shipping fees may be applicable if the postal codes are deemed isolated or rural by our third party carriers.

Each item is subject to Provincial and Federal tax. The tax rate will vary based on the shipping destination.

Please see below for the tax rates for each province:

13%          Ontario (HST)
12%          British Columbia (GST/PST)
12%          Manitoba (GST/RST)
5%            Alberta (GST Only)
11%           Saskatchewan (GST/PST)
15%          Nova Scotia (HST)
14.975%  Quebec (GST/QST)
15%          New Brunswick (HST)
15%          Prince Edward Island (HST)
15%          Newfoundland and Labrador (HST)

—

5%           Yukon (PST)
5%           Northwest Territories (PST)
5%           Nunavut (PST)

We always hope you love all things Aztec Pewter, but should you be less than happy with your Aztec Pewter item purchase, return the item in its packaging to us within 7 days for a refund.

The item must come back in it’s original condition and in it’s original packaging, not damaged or worn, else this could influence the amount of refund. You’ll be refunded an item price minus shipping once in our possession.

The above is valid also for exchanges. In case of exchange you will be charged a new item’s shipping back to you and the difference in item’s price if there is any.

If more than 7 days have passed since your original purchase date the item cannot be returned.

Please understand, for hygienic reasons, we do not except returns on any item from our Dining Collection.

Mail your Aztecpewter.com return to:

Aztec Pewter
Unit 16 | 10 Davidson Blvd.
Dundas, Ontario
L9H 7N9

ATTN: Aztec Pewter Returns

Refunds can only be issued via the method of the original purchase. Once the item(s) are back in our possession we will issue a refund.

Depending on the card provider, it may take up to 5 working days for the credit to appear in your statements once the refund has been processed.

1. Dust your decorative pewter pieces. This should be done regularly even while you’re not washing or polishing the pewter. Use a duster or a soft cloth such as a microfibre cloth to remove all the dust clinging to the pieces. The more you do this, the longer you’ll preserve the finish and the less you’ll need to wash and polish the pieces.
2. Fill a bucket with hot water. Warm water is acceptable, but hot water will make removing grime easier. You can also fill a sink or use running water from the tap.
3. Add soap. Choose a mild dishwashing liquid. Avoid using anything abrasive, as these products will wear away at the finish and scratch the pewter. Squirt a little soap in your bucket or water container.
4. Wash the pieces. Dip a sponge into your soapy water and squeeze out the excess. Wipe your pewter to remove the grime. You can also use a soft cloth to spread the soap and try to work it into the stains.
5. Rinse. Use warm water to remove any leftover grime and soap. Small enough objects such as food plates can be placed under a running faucet. You may also try using a clean, soft cloth to remove the excess so it doesn’t damage the pewter over time.
6. Dry thoroughly. Take a clean, soft cloth and wipe the surface of the pewter piece. Ensure that all the water and soap have been removed before you stop. All of the grime should have been washed off along with the soap and water at this point.

One of the great joys of pewter is that is it easy to care for. Pewter does not need to be polished as it does not tarnish as silver does. Rather is begins to very evenly patina, or darken, over time. This adds character, beauty and value to the piece.

You should not put pewter in the dishwasher (those detergents can be very abrasive, and the temperatures can get very hot), nor in the oven. Since pewter melts at 240°C (465°F), you will damage the piece. Finally, as it IS a metal, do not use it in the microwave.